Legal Information

LEGAL NOTICE


The purchaser can benefit from the legal guarantee of conformity of our products.
This legal guarantee of conformity covers the requirements of CE standards.
In application of this legal guarantee, the consumer may request the repair or replacement
of his order in the event of a defect or error in content.
The legal warranty of conformity covers defects in products ordered.
When a product includes content, the legal warranty applies to this content.
The legal warranty of conformity applies to all customers residing in the European Union, including Dom Tom
. In the event of a lack of conformity, the customer has the right to have the product repaired or
replaced.
If repair or replacement of the product is not possible, Sasu BMH may choose
to refund the price of the product or offer a reduction in the price of the defective item.
To benefit from the legal guarantee of conformity, the customer must notify the defect within 15
days from the date of receipt of the order.
1- Take photos of the condition of the parcel upon delivery, as well as the condition of the item that does not conform to the
order.
2- Notify the deliveryman or letter carrier of the condition of the parcel if it is damaged.
3- Notify us by registered mail, email or SMS.
4- The customer can also contact us using the ‘contact’ form available on the toyscolor.com website
5- Whether you wish to cancel your purchase or have a problem with your order (error on our part at
or a defect in the product), here is the address to use for returns.


SASU BMH
15 lot. Des Landes de Kerhon
56250 SAINT NOLFF